diff --git a/apps/server/src/provider/Layers/GrokProvider.test.ts b/apps/server/src/provider/Layers/GrokProvider.test.ts
index 495feaf8d61b..1f27f09912cf 100644
--- a/apps/server/src/provider/Layers/GrokProvider.test.ts
+++ b/apps/server/src/provider/Layers/GrokProvider.test.ts
@@ -564,7 +564,10 @@ describe("Grok usage limits", () => {
     for (const response of [{}, { config: {} }, { config: { creditUsagePercent: NaN } }]) {
       const limits = grokUsageResponseToLimits(response, checkedAt);
       expect(limits.windows).toEqual([]);
-      expect(limits.unavailable?.reason).toBe("unsupported");
+      // Nothing metered yet, which xAI reports by omitting the field until
+      // usage registers. Marking it `unsupported` would drop the account from
+      // the Limits view for good; leaving the marker off keeps it listed.
+      expect(limits.unavailable).toBeUndefined();
     }
     expect(
       grokUsageResponseToLimits({ config: { creditUsagePercent: 0 } }, checkedAt).windows,
diff --git a/apps/server/src/provider/Layers/grokUsageLimits.ts b/apps/server/src/provider/Layers/grokUsageLimits.ts
index 8c3db6bea80b..60e76f260f8a 100644
--- a/apps/server/src/provider/Layers/grokUsageLimits.ts
+++ b/apps/server/src/provider/Layers/grokUsageLimits.ts
@@ -41,7 +41,15 @@ export function grokUsageResponseToLimits(
 ) {
   const usedPercent = response.config?.creditUsagePercent;
   if (usedPercent === undefined || !Number.isFinite(usedPercent)) {
-    return makeUnavailableUsageLimits({ checkedAt, reason: "unsupported" });
+    // A billing read that succeeded but carries no percentage is an account
+    // with nothing metered yet, not one that can never report: xAI omits the
+    // field entirely (rather than sending 0) until usage registers, then fills
+    // it in. Calling that `unsupported` would strand the account — the Limits
+    // view drops unsupported entries and deliberately mutes their notice, so a
+    // freshly signed-in Grok account would vanish with no explanation until it
+    // happened to be used, and `applyUsageLimitsUpdate` would refuse the
+    // mid-turn windows that could have recovered it.
+    return makeUsageLimits({ checkedAt, windows: [] });
   }
   const period = response.config?.currentPeriod;
   const periodType = period?.type?.replace(/^USAGE_PERIOD_TYPE_/, "");