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Being charged without approval #162
Description
My CC continues to be charged when I didn't agree for more than a 30 day trial and no where in the app:
https://app.tradenote.co/dashboard
Or the website:
https://tradenote.co/
Are options to cancel payment. This is illegal and all charges will be disputed.
Activity
7aklhz commentedon Mar 17, 2026
Please send your email to hello@tradenote.co so I can cancel your subscription and make necessary refund.
Also please note there is nothing like a 30 day trial. There is a 7 day trial of the app, above which you need to pay. Moreover, In the payment email there is information how to cancel your subscription.
MtTime73 commentedon Mar 17, 2026
No, the issue at hand is that there's no where to cancel the membership, adjust credit card info, and the CC number isn't being charged but the digital ID. The bank has issued a full refund and revoked the digital ID.