I tested one Thorlabs KDC101 control in my computer (Windows 10) with both Thorlabs XA and the python SDK. It seemed good.
I have another computer (Windows 11) with 7 KDC101 connected. 4 of them are connected to a third party USB hub which is then connected to the PC. 3 of them are connected to a KCH301 Thorlabs USB hub and then connected to this third part USB hub.
When I ran my python code, the code would block infinitely during the system_manager.startup() step. I disconnected some of the KDC cubes and sometimes the code ran well but the initialization is still not very stable. But I can never run 7 cudes successfully at the same time.
I had Kinesis software on that computer and Kinesis can communicate to all 7 cubes.
Then I downloaded the latest Thorlabs XA software (1.7.14 build 27519). There are a few different situations when I started the software.
(1) I started the software and I selected connect and checked all 7 cubes, the software crashed after 4 control windows popped up.
(2) The software crashed shortly after I started it
(3) The software stayed for a while and logs popped on its main page and then crashed.
(4) The software hang up and frozen.
After a few attempts, it is almost always (2) now. See the attached video
https://drive.google.com/file/d/1cU0irHH9207-ItzQy4l4Mt7NWNLtH5V1/view?usp=sharing
I tested one Thorlabs KDC101 control in my computer (Windows 10) with both Thorlabs XA and the python SDK. It seemed good.
I have another computer (Windows 11) with 7 KDC101 connected. 4 of them are connected to a third party USB hub which is then connected to the PC. 3 of them are connected to a KCH301 Thorlabs USB hub and then connected to this third part USB hub.
When I ran my python code, the code would block infinitely during the system_manager.startup() step. I disconnected some of the KDC cubes and sometimes the code ran well but the initialization is still not very stable. But I can never run 7 cudes successfully at the same time.
I had Kinesis software on that computer and Kinesis can communicate to all 7 cubes.
Then I downloaded the latest Thorlabs XA software (1.7.14 build 27519). There are a few different situations when I started the software.
(1) I started the software and I selected connect and checked all 7 cubes, the software crashed after 4 control windows popped up.
(2) The software crashed shortly after I started it
(3) The software stayed for a while and logs popped on its main page and then crashed.
(4) The software hang up and frozen.
After a few attempts, it is almost always (2) now. See the attached video
https://drive.google.com/file/d/1cU0irHH9207-ItzQy4l4Mt7NWNLtH5V1/view?usp=sharing