docs: replace Contact Fern with self-serve custom domain setup instructions#6100
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| ### Vercel error page after pointing DNS | ||
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| A Vercel error page with an error ID like `cdg1::...` (often `DEPLOYMENT_NOT_FOUND`) means DNS is pointing to Vercel but domain ownership verification has not completed. Confirm both TXT records are in place, wait for propagation, and click **Verify Ownership** again. |
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🚫 [vale] reported by reviewdog 🐶
[Microsoft.Contractions] Use 'hasn't' instead of 'has not'.
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| A Vercel error page with an error ID like `cdg1::...` (often `DEPLOYMENT_NOT_FOUND`) means DNS is pointing to Vercel but domain ownership verification has not completed. Confirm both TXT records are in place, wait for propagation, and click **Verify Ownership** again. | ||
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| ### SSL certificate not provisioning |
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📝 [vale] reported by reviewdog 🐶
[FernStyles.Headings] 'SSL certificate not provisioning' should use sentence-style capitalization.
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| ### Vercel error page after pointing DNS | ||
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| A Vercel error page with an error ID like `cdg1::...` (often `DEPLOYMENT_NOT_FOUND`) means DNS is pointing to Vercel but domain ownership verification has not completed. To resolve: |
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🚫 [vale] reported by reviewdog 🐶
[Microsoft.Contractions] Use 'hasn't' instead of 'has not'.
| 2. Wait for DNS propagation (up to 10 minutes). | ||
| 3. Return to the [Fern Dashboard](https://dashboard.buildwithfern.com/) and click **Verify Ownership** again. | ||
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| ### SSL certificate not provisioning |
Contributor
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📝 [vale] reported by reviewdog 🐶
[FernStyles.Headings] 'SSL certificate not provisioning' should use sentence-style capitalization.
Contributor
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🌿 Preview your docs: https://fern-preview-devin-improve-custom-domain-docs.docs.buildwithfern.com/learn Here are the markdown pages you've updated: |
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Summary
Replaces all "Contact Fern" steps in the custom domain setup documentation with self-serve instructions. Customers can now complete the entire custom domain setup without contacting support.
Changes
setting-up-your-domain.mdx(manual setup page):_fern-verificationand_vercel)cname.vercel-dns.comfern generate --docsafter eachdocs.ymlupdate stepdomains.mdx(Dashboard page):Context
Surfaced by a customer who reported custom domain setup was "annoyingly complicated" — the DNS step previously just said "reach out to sales" with no actual instructions, and they hit a Vercel DEPLOYMENT_NOT_FOUND error because ownership verification wasn't documented.