kundo-api-skill

A Claude Code plugin that teaches Claude how to query Kundo's public ärende-data API (api.kundo.app) — tickets, email threads, audit events, channels, editors, contacts.

Works in both terminal Claude Code and the Claude macOS desktop app (they share the same plugin loader).

Install

In Claude Code, run:

/plugin marketplace add kundo/beta-kundo-api-skill
/plugin install kundo-api@kundo

After install, just ask Claude things like:

• "List the 10 most recent tickets in Stillma"
• "Who closed ticket <uuid> and when?"
• "Show me the email thread for ticket <uuid>"

The skill autoloads when the request looks like ärende-data work.

First-run auth

You need a Kundo API token. The first time Claude queries the API it will tell you:

Get an API key by following these instructions: https://www.kundo.se/hjalp-support?path=%2Fguide%2Fapi-for-arende-data

Then paste the key here and I'll take care of the rest.

Paste the key in the chat — Claude runs the onboarding wizard, verifies it against /v1/me, discovers your org id, and saves credentials to ~/.kundo/credentials.json (mode 0600).

Or set $KUNDO_API_TOKEN in your shell if you'd rather skip the wizard (required in Claude Cowork, which has no local filesystem).

Install (Claude.ai desktop / web — Skills upload)

If you're using the Claude.ai desktop app or web app (not Claude Code), grab the prebuilt skill bundle from the latest release and upload kundo-api.zip in Settings → Capabilities → Skills.

Or build it yourself from source:

./build-claude-skill.sh
# → dist/kundo-api.zip

In Claude.ai the skill runs in a sandboxed environment, so the ~/.kundo/credentials.json persistence trick is not available — set KUNDO_API_TOKEN via the Skills environment-variable UI instead.

What's in the plugin

.claude-plugin/
  plugin.json            # plugin manifest
  marketplace.json       # marketplace catalog
skills/kundo-api/
  SKILL.md               # the skill (entrypoint Claude reads)
  REFERENCE.md           # full endpoint catalog + Stillma test fixtures
  scripts/kapi.py        # CLI wrapper used for onboarding + scripted queries

Scope

This plugin covers: the read-only api.kundo.app ärende-data API (tickets, messages, events, channels, editors, contacts).

This plugin does NOT cover:

• Help-center articles → separate kundo-helpcenter-api skill
• Legacy forum / dialog posts at kundo.se/api-doc/ (different auth)
• Creating or modifying tickets — the API is read-only

Updating

When a new version ships:

/plugin update kundo-api@kundo

Links

• Kundo API docs (Swagger): https://api.kundo.app/docs
• OpenAPI spec: https://api.kundo.app/openapi.json
• Kundo help-center guide for the API: https://www.kundo.se/hjalp-support?path=%2Fguide%2Fapi-for-arende-data