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END-USER LICENSE AGREEMENT (EULA)
Copyright (c) 2026 Loyalty Engine. All rights reserved.
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This License applies to all software applications, components, and source code
files contained within this project and its related repositories, known
collectively as Loyalty Engine, including any updates supplied under this
License (“Software”), unless a specific directory or file explicitly indicates
that separate license terms apply.
By downloading, cloning, installing, copying, or otherwise using any part of
this Software, you agree to be bound by the terms of this License. If you do
not agree, you must not download, install, clone, or use the Software.
If you download or use this Software on behalf of an organisation, you confirm
that you have authority to bind that organisation, and “you” refers to that
organisation.
1. GRANT OF USE
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Subject to the terms of this License, the Licensor grants you a free,
non-exclusive, non-transferable, personal, limited right to install and run
the Software on devices owned or controlled by you for your own internal
business or personal purposes.
Your employees may use the Software solely for your internal business purposes,
provided that you ensure their compliance with this License. No other
third-party use is permitted. This License does not transfer ownership of
the Software or grant any rights except those expressly stated. The Licensor
and its licensors retain all intellectual property rights in the Software.
The Licensor is not obliged to provide maintenance, support, or updates.
2. RESTRICTIONS
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You are strictly prohibited from:
- Redistributing: Selling, renting, leasing, sublicensing, publishing, or
distributing copies of the Software or any portion of it to any third party.
- Sharing: Transmitting or making the Software available to any third party.
Private cloud storage is permitted only for the backup copy allowed below,
provided that access is restricted to you and your authorised employees.
You may not provide third parties with hosted or remote access to the Software
via online services, cloud networks, or file-sharing platforms.
- Copying: Duplicating or reproducing the source code or binary files, except
for copies reasonably necessary to install and run the Software as permitted
under Clause 1, and a single backup copy for your own archival purposes. You
must retain all copyright and proprietary notices on permitted copies.
- Reverse Engineering: Decompiling, disassembling, or attempting to derive
the source code of the Software.
- Modifying: Altering, adapting, or creating derivative works based on the
Software.
These restrictions do not prohibit conduct that you have a statutory right to
undertake and that cannot lawfully be restricted by contract. Any third-party
components identified as subject to separate licence terms remain governed by
those terms; this License does not restrict rights granted under those separate
terms.
3. NO WARRANTY & LIMITATION OF LIABILITY
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THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE LICENSOR AND ITS LICENSORS WILL NOT
BE LIABLE FOR ANY CLAIM, DAMAGES, OR OTHER LIABILITY, WHETHER IN AN ACTION OF
CONTRACT, TORT, OR OTHERWISE, ARISING FROM, OUT OF, OR IN CONNECTION WITH THE
SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. NOTHING IN THIS LICENSE
EXCLUDES OR LIMITS ANY MANDATORY CONSUMER RIGHT, ANY LIABILITY THAT CANNOT
LAWFULLY BE EXCLUDED OR LIMITED, OR LIABILITY FOR FRAUD, WILFUL MISCONDUCT, OR
GROSS NEGLIGENCE.
4. TERMINATION
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This License continues until terminated. You may terminate it at any time by
stopping all use of the Software and deleting all copies in your possession
or control.
The Licensor may terminate this License by written notice if you materially
breach it and fail to remedy the breach within 14 days after receiving written
notice identifying the breach. The Licensor may terminate immediately by written
notice if the breach cannot be remedied or involves unauthorised distribution or
third-party access.
On termination, you must immediately stop using the Software and delete all
copies in your possession or control, including backups. Termination does not
affect accrued rights or liabilities. The ownership provisions in Clause 1 and
Clauses 2, 3, 5, and 6 survive termination.
5. GOVERNING LAW AND DISPUTES
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This License is governed by the laws of South Africa. The courts of South Africa
have non-exclusive jurisdiction over disputes arising from this License. This
clause does not deprive you of mandatory consumer protections or any right to
use a court, tribunal, or complaints process that cannot lawfully be excluded.
6. NOTICES AND GENERAL
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Notices to the Licensor must be sent to legal@loyaltyengine.org. Notices to you
may be sent to the email address you supplied when obtaining or registering the
Software. Email notices are deemed received on the next business day after
sending, unless the sender receives an automated delivery-failure message. If
you have not supplied an email address, notices to you must be delivered through
the Software and are deemed received when displayed to you. A business day
excludes Saturdays, Sundays, and public holidays at the recipient’s location.
This License constitutes the entire agreement concerning use of the Software,
except for separate third-party licence terms identified under Clause 2. Changes
require your express agreement. If any provision is unenforceable, it will be
severed to the extent necessary, and the remaining provisions will continue in
effect. A failure or delay in enforcing a provision does not waive the right
to enforce it later.