Text is not generated along avatar in NC 13.0.0 RC 4

[dachinat]

Steps to reproduce

Install 12.0.0 from https://download.nextcloud.com/server/releases on CentOS 7 with PHP 7.1.13

Packages that I have installed along PHP are

- policycoreutils-python
- lbzip2-utils
- openssl
- php71w-fpm
- php71w-opcache
- php71w-common # ctype, iconv, json, libxml, simplexml, zip, zlib, curl, fileinfo, bz2, openssl, ftp, exif, gmp
- php71w-xml
- php71w-gd 
- php71w-xml # dom, xmlreader, xmlwriter
- php71w-mbstring 
- php71w-intl # intl
- php71w-mcrypt
- php71w-mysql
- php71w-ldap
- php71w-imap
- php71w-pecl-apcu 
- php71w-pecl-redis
- php71w-pecl-imagick
- php71w-process # posix
- libreoffice

Update to NC 13.0.0 RC 4 via web based updater.

Go to settings and update your Full name

Avatar (circle) will change colour but it won't have any letters.

Error log will include:

imagettftext(): Could not read font at /var/www/nextcloud/lib/private/Avatar.php#266
imagettfbbox(): Could not read font at /var/www/nextcloud/lib/private/Avatar.php#260

Expected behaviour

Avatar should get updated with letters generated using OpenSans-Semibold.woff

Actual behaviour

Avatar does not gain any letters inside it, it just changes a colour.

I have tried setting up a separate new CentOS 7 with fresh NC, and this error occurred there again.

When I changed OpenSans-Semibold.woff with ttf OpenSans-Regular.ttf, it worked.

I have GD2, FreeType enabled:

Server configuration

Operating system:

CentOS Linux release 7.4.1708 (Core)

Web server:

nginx/1.12.2

Database:

mysql Ver 15.1 Distrib 10.2.12-MariaDB, for Linux (x86_64) using readline 5.1

PHP version:

PHP 7.1.13 (cli)

Nextcloud version: (see Nextcloud admin page)

13.0.0 RC4

Updated from an older Nextcloud/ownCloud or fresh install:

Updated from 12.0.0

Where did you install Nextcloud from:

https://download.nextcloud.com/server/releases

Signing status:

Signing status

No errors have been found.

List of activated apps:

App list

Enabled:
  - activity: 2.6.1
  - announcementcenter: 3.1.1
  - bruteforcesettings: 1.0.3
  - caniupdate: 0.1.2
  - comments: 1.3.0
  - dav: 1.4.6
  - external: 3.0.1
  - federatedfilesharing: 1.3.1
  - federation: 1.3.0
  - files: 1.8.0
  - files_pdfviewer: 1.2.0
  - files_sharing: 1.5.0
  - files_texteditor: 2.5.1
  - files_trashbin: 1.3.0
  - files_versions: 1.6.0
  - files_videoplayer: 1.2.0
  - firstrunwizard: 2.2.1
  - gallery: 18.0.0
  - logreader: 2.0.0
  - lookup_server_connector: 1.1.0
  - metadata: 0.6.0
  - nextcloud_announcements: 1.2.0
  - notifications: 2.1.2
  - oauth2: 1.1.0
  - password_policy: 1.3.0
  - provisioning_api: 1.3.0
  - serverinfo: 1.3.0
  - sharebymail: 1.3.0
  - systemtags: 1.3.0
  - theming: 1.4.1
  - twofactor_backupcodes: 1.2.3
  - unsplash: 1.0.5
  - updatenotification: 1.3.0
  - workflowengine: 1.3.0
Disabled:
  - admin_audit
  - contacts
  - encryption
  - files_downloadactivity
  - files_external
  - keeweb
  - quota_warning
  - survey_client
  - user_external
  - user_ldap

Nextcloud configuration:

Config report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "localhost",
            "***REMOVED SENSITIVE VALUE***"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "overwrite.cli.url": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "13.0.0.13",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "***REMOVED SENSITIVE VALUE***",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": "0"
        },
        "objectstore": {
            "class": "OC\\Files\\ObjectStore\\S3",
            "arguments": {
                "bucket": "nextcloud",
                "autocreate": true,
                "key": "***REMOVED SENSITIVE VALUE***",
                "secret": "***REMOVED SENSITIVE VALUE***",
                "hostname": "***REMOVED SENSITIVE VALUE***",
                "port": ***REMOVED SENSITIVE VALUE***,
                "use_ssl": false,
                "region": "optional",
                "use_path_style": true
            }
        },
        "asset-pipeline.enabled": "true",
        "skeletondirectory": "",
        "enable_previews": true,
        "mail_smtpmode": "smtp",
        "mail_smtpauthtype": "LOGIN",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauth": "1",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpsecure": "ssl",
        "maintenance": false,
        "theme": "",
        "loglevel": 2,
        "default_language": "ka_GE",
        "tempdirectory": "\/data\/nextcloud\/tmp",
        "updater.release.channel": "stable",
        "preview_max_x": "2000",
        "preview_max_y": "2000",
        "trashbin_retention_obligation": "31, 31"
    }
}

Are you using external storage, if yes which one:

Local minio server

Are you using encryption:

no

Are you using an external user-backend, if yes which one:

no

Client configuration

Browser:

63.0.3239.132 (Official Build) (64-bit)

Operating system:

macOS High Sierra 10.13.4 Beta

Logs

Web server error log

Web server error log

2018/02/05 22:00:19 [error] 21865#0: *68 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: **Removed sentivive value**, server: **Removed sentivive value**, request: "GET /apps/logreader/poll?lastReqId=MuV0nZ1bDKwB72tgA5Jh HTTP/2.0", upstream: "fastcgi://127.0.0.1:9000", host: "**Removed sentivive value**"
2018/02/05 22:39:13 [error] 22587#0: *1 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: **Removed sentivive value**, server: **Removed sentivive value**, request: "GET /apps/logreader/poll?lastReqId=SPY3on4JiibTTMGMhimH HTTP/2.0", upstream: "fastcgi://127.0.0.1:9000", host: "**Removed sentivive value**"

Nextcloud log (data/nextcloud.log)

Nextcloud log

{"reqId":"ewO5hqPWBrq66EqTYqvC","level":3,"time":"2018-02-05T20:07:01+00:00","remoteAddr":"Removed sentivive value","user":"dachi","app":"PHP","method":"GET","url":"/avatar/dachi/64?v=-373","message":"imagettfbbox(): Could not read font at /var/www/nextcloud/lib/private/Avatar.php#259","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36","version":"13.0.0.13"}
{"reqId":"ewO5hqPWBrq66EqTYqvC","level":3,"time":"2018-02-05T20:07:01+00:00","remoteAddr":"Removed sentivive value","user":"dachi","app":"PHP","method":"GET","url":"/avatar/dachi/64?v=-373","message":"imagettftext(): Could not read font at /var/www/nextcloud/lib/private/Avatar.php#265","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36","version":"13.0.0.13"}
{"reqId":"TbHKpvTfeBp3vUwED4kA","level":3,"time":"2018-02-05T20:07:01+00:00","remoteAddr":"Removed sentivive value","user":"dachi","app":"PHP","method":"GET","url":"/avatar/dachi/290?v=-373","message":"imagettfbbox(): Could not read font at /var/www/nextcloud/lib/private/Avatar.php#259","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36","version":"13.0.0.13"}
{"reqId":"TbHKpvTfeBp3vUwED4kA","level":3,"time":"2018-02-05T20:07:01+00:00","remoteAddr":"Removed sentivive value","user":"dachi","app":"PHP","method":"GET","url":"/avatar/dachi/290?v=-373","message":"imagettftext(): Could not read font at /var/www/nextcloud/lib/private/Avatar.php#265","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36","version":"13.0.0.13"}
{"reqId":"ZBip1VJ8810wB7HNn0OQ","level":3,"time":"2018-02-05T20:47:04+00:00","remoteAddr":"Removed sentivive value","user":"dachi","app":"PHP","method":"PUT","url":"/settings/users/dachi/settings","message":"imagettfbbox(): Could not read font at /var/www/nextcloud/lib/private/Avatar.php#259","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36","version":"13.0.0.13"}
{"reqId":"ZBip1VJ8810wB7HNn0OQ","level":3,"time":"2018-02-05T20:47:04+00:00","remoteAddr":"Removed sentivive value","user":"dachi","app":"PHP","method":"PUT","url":"/settings/users/dachi/settings","message":"imagettftext(): Could not read font at /var/www/nextcloud/lib/private/Avatar.php#265","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36","version":"13.0.0.13"}
{"reqId":"2nyZPoezfOTKtImXXzj5","level":3,"time":"2018-02-05T20:47:04+00:00","remoteAddr":"Removed sentivive value","user":"dachi","app":"PHP","method":"GET","url":"/avatar/dachi/64?v=-796","message":"imagettfbbox(): Could not read font at /var/www/nextcloud/lib/private/Avatar.php#259","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36","version":"13.0.0.13"}
{"reqId":"2nyZPoezfOTKtImXXzj5","level":3,"time":"2018-02-05T20:47:04+00:00","remoteAddr":"Removed sentivive value","user":"dachi","app":"PHP","method":"GET","url":"/avatar/dachi/64?v=-796","message":"imagettftext(): Could not read font at /var/www/nextcloud/lib/private/Avatar.php#265","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36","version":"13.0.0.13"}
{"reqId":"OWipKMFlQyIEpSqWAFSG","level":3,"time":"2018-02-05T20:47:04+00:00","remoteAddr":"Removed sentivive value","user":"dachi","app":"PHP","method":"GET","url":"/avatar/dachi/290?v=-796","message":"imagettfbbox(): Could not read font at /var/www/nextcloud/lib/private/Avatar.php#259","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36","version":"13.0.0.13"}
{"reqId":"OWipKMFlQyIEpSqWAFSG","level":3,"time":"2018-02-05T20:47:04+00:00","remoteAddr":"Removed sentivive value","user":"dachi","app":"PHP","method":"GET","url":"/avatar/dachi/290?v=-796","message":"imagettftext(): Could not read font at /var/www/nextcloud/lib/private/Avatar.php#265","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36","version":"13.0.0.13"}

Browser log

Browser log

64?v=-86 | 200 | png | merged-template-prepend.js?v=3793cd21-6:5178 | 895 B | 59 ms
-- | -- | -- | -- | -- | --
290?v=-86 | 200 | png | merged-template-prepend.js?v=3793cd21-6:5178 | 1.6 KB | 82 ms

[WebOscar]

Same Problem here after Upgrade 12->13.

[dachinat]

I have tried this with recent NC 13. And with on another server with PHP 7.2. Still getting this error.

[mr-fionn]

i am also getting this error after upgrading from 12 to 13 just now...

[MorrisJobke]

Could you open the settings and go there to the admin section: are there any hints listed in the setup checks?

[WebOscar]

Negative! No obvious hint.
However, I just noticed that under Monitoring, the graphs CPU Load and Memory Usage no longer show anything.
Everything else seems to be fine. Nothing else is to be found in the OC log either.

[MorrisJobke]

Negative! No obvious hint.

:/ Okay - then it's not the missing font, because that would show up in the setup checks.

[splitt3r]

I'm also having that problem. It can be reproduced quick and easy with https://uberspace.de (U6 & U7).

[Temtaime]

Same there.
Want a fix.

[MorrisJobke]

cc @nextcloud/theming @juliushaertl @rullzer for the avatars.

[rullzer]

What OS are you on?
What php packages are installed?
Can you link me to a full phpinfo output?

[splitt3r]

Set up a test space:

• CentOS Linux release 7.4.1708 (Core)
• https://nctest.uber.space/phpinfo.php
• https://manual.uberspace.de/en/lang-php.html#provided-modules
• Nc was installed with web installer (12) and upgraded to 13

[rullzer]

aaaah

Seems you need to update your freetype version: https://git.savannah.gnu.org/cgit/freetype/freetype2.git/tree/ChangeLog.25#n3640

I'll see if I can add a check for this in the admin settings.

[mr-fionn]

checked my test server and it have freetype and latest version it seems. and still get the issue.. hmm